Invoices marked paid not showing up in accounts reporting

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cmurphy060960
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Joined: Mon May 16, 2016 9:51 am

Invoices marked paid not showing up in accounts reporting

Post by cmurphy060960 » Mon May 23, 2016 2:38 am

Not sure if this is a bug or not.

Paid invoices are not reflected in Chart of Accounts, SCI or SFP.

Been doing a bit of customization on my original install so to make sure it wasn't something I caused, created a fresh install... created a customer, an inventory item and an invoice. Marked the invoice as paid. Still not showing for example in Total Revenue.

Processing payments by ACH (bank transfer) only and manually approving and marking paid as status.

What am I missing?

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Esmond
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Re: Invoices marked paid not showing up in accounts reporting

Post by Esmond » Mon May 23, 2016 8:25 am

Paid invoices require you to add a journal entry for the respective information to be displayed in the reports.

cmurphy060960
Posts: 54
Joined: Mon May 16, 2016 9:51 am

Re: Invoices marked paid not showing up in accounts reporting

Post by cmurphy060960 » Mon May 23, 2016 9:49 am

Thanks Esmond. values now showing up in the accounts.

BTW what is the function of "My Credits" in the customer account page? Payments aren't showing there.
Is this supposed to reflect actual pmnts or surplus credits?

I tried creating a customer credit (surplus) in the journal entry but wont accept due to debit/credit must be equal.

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Esmond
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Re: Invoices marked paid not showing up in accounts reporting

Post by Esmond » Mon May 23, 2016 11:40 am

We are working on a new payment method, which allows customers to pay via credits. This will be useful when you provide customers refunds in credits / transaction adjustments. The credits right now will just display the total amount the customer has, which you can adjust through their customer page.

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