Ticket helpdesk extension

Request for general support related to Logic Invoice.
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Uzenmi
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Ticket helpdesk extension

Post by Uzenmi » Tue Dec 06, 2016 12:34 pm

Hi,
I want to support my clients via the tickets, so can I add a ticket extension of Opencart for that?
Thanks.

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Esmond
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Re: Ticket helpdesk extension

Post by Esmond » Tue Dec 06, 2016 12:38 pm

you can't put opencart extensions into logic invoice. both works differently.

Uzenmi
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Re: Ticket helpdesk extension

Post by Uzenmi » Tue Dec 06, 2016 2:02 pm

So do you have plan to develop the ticket extension on marketplace? I think it is important to support customers better.

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Esmond
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Re: Ticket helpdesk extension

Post by Esmond » Tue Dec 06, 2016 2:29 pm

We will look into developing more extensions for our marketplace in the next few months. A ticket extension is a good suggestion, we will have a look into it.

Uzenmi
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Re: Ticket helpdesk extension

Post by Uzenmi » Tue Dec 06, 2016 4:34 pm

Thats great

pipoy
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Re: Ticket helpdesk extension

Post by pipoy » Wed Dec 07, 2016 6:13 pm

This is a great upgrade. Currently we are usig osticket integrated in our logicinvoice but I would like to see your ticketing tool in the future

Uzenmi
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Re: Ticket helpdesk extension

Post by Uzenmi » Tue Dec 13, 2016 12:30 am

Yes, ticket, banner, gallery for post, Google Analytics stats... They are all great extensions.

Uzenmi
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Re: Ticket helpdesk extension

Post by Uzenmi » Fri Feb 24, 2017 3:26 pm

Esmond wrote:We will look into developing more extensions for our marketplace in the next few months. A ticket extension is a good suggestion, we will have a look into it.
Do you have plan to do this? I am waiting for.

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Esmond
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Re: Ticket helpdesk extension

Post by Esmond » Sat Feb 25, 2017 8:13 am

no plans for ticket system to be built into the core as that would bloat up the whole system. we're only focusing on invoice and accounting related features right now

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